Case study

Stabilize & Scale a High-Stakes Human Resources (HR) Tech Platform

Technologies used

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Project Summary

A venture-backed HR technology startup was experiencing a major product stability challenge. Their platform suffered from usability and performance issues, making it difficult to demonstrate effectively. With delivery timelines approaching and the company’s reputation at stake, they required an experienced technical partner to quickly take ownership, stabilize the product, and establish a robust development pipeline to support long-term scalability and growth.

Challenge

Non-intuitive and broken workflow that blocked client demos and user adoption.

Outdated and unstable codebase with critical issues across key modules.

Lack of a CI/CD pipeline, leading to deployment risks and slow iteration.

Urgent need to stabilize the platform after new funding, under investor pressure.

Solution

Stabilized the Application: We took full ownership of the codebase, triaged critical issues, and performed an "ER" style intervention to "bring it back to life."

Stabilized the Application: We took full ownership of the codebase, triaged critical issues, and performed an "ER" style intervention to "bring it back to life."

Established Professional Pipelines: We immediately implemented a modern CI/CD release pipeline, allowing the team to "iterate well" and deploy code safely.

Established Professional Pipelines: We immediately implemented a modern CI/CD release pipeline, allowing the team to "iterate well" and deploy code safely.

Re-architected Core Workflows: We collaborated with key stakeholders to uncover underlying UX challenges within the modules and executed a comprehensive redesign and refactor to deliver a more intuitive, cohesive, and user-centered platform experience.

Re-architected Core Workflows: We collaborated with key stakeholders to uncover underlying UX challenges within the modules and executed a comprehensive redesign and refactor to deliver a more intuitive, cohesive, and user-centered platform experience.

Results

The platform was fully stabilized and relaunched into production.

The CEO and investors were highly satisfied with the process and outcome.

The company now operates on a stable, scalable codebase and a professional development workflow.

The company gained confidence to acquire new customers and focus on their next funding round.

Testimonials

I’ve gone through this process with multiple development houses. None of them have ever been as smooth. I’m super impressed with this team... I’ll put them up against anybody, and I’ll fight somebody about them.

- CEO

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